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Beauty Business Fined £50,000 After Customer Fell Down Open Trap Door

A cosmetics firm has pleaded guilty to serious health and safety offences after a member of the public fell down an open trapdoor.

In October 2018 the customer was shopping at City Queen Cosmetics in Luton when she fell through the unguarded trapdoor and down a staircase. She sustained multiple bruises and lacerations all over her body.

Investigators found the company’s owner, Beauty Cosmetics (Luton) Ltd, did not have any risk assessments in place as it was unable to produce any for examination. The company alleged to employ less than five employees.

Luton Magistrates’ Court was shown photos of the trapdoor, the victim’s injuries and the lack of effective measures put in place after the accident.

District judge Leigh-Smith remarked that, despite the accident having happened, when a council officer investigated the accident, there was still a complete lack of adequate measures put in place and the companies “continued casual attitude to safety and the protection of the public showed them to be highly culpable. In face the continued absence of measures was a positive aggravation”

The company was prosecuted under section 3 of Health and Safety at Work Act and regulation 3 of the Management of Health and Safety at Work Regulations as follows:

  • Being an employer it failed in its general duty to conduct it’s business in such a way as to ensure, so far as is reasonably practicable, the injured person, not in its employment was not exposed to risk to her health and safety, contrary to section 3(1) of the Health and Safety at Work Act.
  • Being an employer it failed in its duty to give the injured person, (not being an employee) who might be affected by way in which it conducted its undertaking, the information about such aspects of the way in which it conducted its undertaking as might affect their health and safety, contrary to section 3(3) of the Health and Safety at Work Act.
  • As an employer, the company failed to carry out suitable and sufficient risk assessments as required by regulation 3 of the Management of Health and Safety at Work Regulations; contrary to section 33 of the Health and Safety at Work Act.

Beauty Cosmetic (Luton) Ltd was fined £50,000 and ordered to pay Luton Borough Council’s prosecution costs of £2,230.

The judge decided on a starting point of £75,000 and reduced this by 30% for an early guilty plea.

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